Help Centre

Q: How much does delivery cost?

All orders ship from our Sydney warehouse.

The delivery cost for orders varies, as it is dependent on the size & weight of the parcel and the delivery destination.

There are three simple steps to obtain the delivery cost of the product(s) that you are interested in:

Add the product(s) to the shopping cart
Type in your postcode & state under the heading "Estimate Shipping and GST" in the shopping cart
Click on the "Get a Quote" button

The costs for each shipping method will be displayed, so you can choose the one that suits your needs.

Q: Is there a surcharge on my payment method?

There is no surcharge when using EFT.

There is a 1% MasterCard or VISA card to purchase goods on our site.

There is a 2.4% surcharge when using PayPal or American Express card to purchase goods on our site. This surcharge covers the additional costs incurred when accepting these payment methods.

Q: What is the warranty on a product?

All of the products on our website are covered by the Australian Consumer Guarantee. Under the Australian Consumer Law, when you buy products and services they come with automatic guarantees that they will work and do what you asked for.

Each product is also covered by the Manufacturers Warranty. This warranty differs between manufacturers and products, and is also subject to change.

The Australian manufacturers/distributors website usually includes a link to their warranty page, which details the warranty terms for each of their products.

Every product sold on this site has the same warranty conditions as those listed in the Australian manufacturers/distributors website.

Q: How long is the delivery?

Once shipped, delivery times are dependent on the delivery method chosen & the delivery destination.

Australia Post delivery times are listed in detail on our Delivery and Returns page. We use the standard Australia Post parcel service, which includes a tracking number. A signature is required on delivery, so in the event that no one is available to receive the delivery, it will be taken to the nearest Post Office for collection.

TNT Overnight Express is a next business day delivery service for metropolitan areas of Australia. A signature is required on delivery, so in the event that no one is available to receive the delivery, it will be returned to the local TNT depot for collection.

TNT Road Express is used for heavy and large bulky items. Delivery times are between 1 and 5 business days, depending on the destination distance from the Sydney warehouse. A signature is required on delivery, so in the event that no one is available to receive the delivery, it will be returned to the local TNT depot for collection.

Q: Is a product in stock?

With many thousands of products on our website, it is not always possible to have every single item in stock at all times. If you wish to know if a product is currently in stock, require a product urgently or need a product delivered within a specific time frame we advise you to contact us prior to placing an order to confirm availability.

We make every attempt to have as many popular products in stock or available as possible. If an item is not in stock, it normally takes 1-5 business days for delivery.

This website is owned and operated by ONLINE SHOP PTY LTD/ Trade as DC Cameras and Optics

Excen Corporate Centre
119 Willoughby Road
Crows Nest 2065, Sydney NSW Australia

customercare@dccameras.com.au
sales@dccameras.com.au

Website Content

DC Cameras and Optics may, at any time, add or remove content from this website without notice.
Any information or content published on this website must be read subject to these Terms of Use.
Although DC cameras and optics use their best to confirm the accuracy of any information published on this website, you agree that we cannot be held responsible for inaccuracies or errors caused by incorrect information supplied to us by manufacturers or suppliers. You agree to make your own enquiries to verify the information provided and to assess the suitability of products before you purchase.

Security

The security of your personal information is very important to us. In an effort to protect your personal information, we use Secure Sockets Layer (SSL) technology with 128 bit encryption. If your browser supports SSL (most current browsers do), it will automatically encrypt the information you provide to us on the secure pages on our site, before sending it over the Internet. DC Cameras accepts payments over 128-bit SSL encryption, ensuring its security. Online payments are handled by eWay. DC cameras and Optics does not store your credit card or banking details.

Privacy and Personal Information

The privacy of your personal information is very important to DC cameras and Optics. DC cameras and Optics may collect personal information directly from you when you register as a member of the website, when you place an order, or when you contact us. Personal information may include your name, residential and/or postal address, telephone number and email address.

Your personal information is not collected if you only browse this website. You agree that DC cameras and Optics may use your email address to send you messages concerning your membership account, any orders you place and information about the products sold via the website that DC cameras and Optics thinks may be of interest to you. If you would prefer not to receive promotional or other material from us, please let us know and DC cameras and Optics will respect your request. You also agree that DC cameras and Optics may contact you by telephone to arrange delivery or collection of your order.

You may request DC cameras and Optics to remove your personal information from its database by emailing the sales@dccamers.com.au

User Agreement

By accessing and/or using the website, you accept these terms and agree to be bound by them, and an agreement is formed between DC cameras and Optics and you.

These Terms may be amended at any time without notice and your access to this website may be terminated at any time without notice. Your continued use of the website following such amendment of these Terms will represent an agreement by you to be bound by these Terms as amended. We recommend you review the terms for amendments each time you use the website and before placing any order. Should we choose to provide you with notice of amended terms, you agree to receive email notification of the amendments from us.

Links to Other Websites

dccameras.com.au may contain links to other websites, contents or resources, which are owned or operated by third parties. These linked websites are not under our control and the Publisher is not responsible for the operation, availability or contents of any linked website or any link contained in a linked website.

Gift Cards

Gift cards and gift vouchers, unless otherwise stated, will not be honoured beyond 12 months
Gift Cards are not transferable unless by prior agreement
Gift Cards can not be redeemed for cash
Gift Cards can only be redeemed in-store

Orders

Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the item cheaper elsewhere. We recommend you carefully preview any proposed orders before adding them to your shopping cart and proceeding with your order.
Customer and DC cameras and Optics may enter into a contract for the sale and supply of products by customer making an offer via the website to purchase a product at the price advertised on the website by:

Customer must provide us with details about themselves, which are true, current and correct.
Credit card details supplied to us by the customer must be true, current and correct
Placing an electronic order for the products using the website.
Customer confirming the order details in accordance with the procedure on the website.
Customer making payment in full (plus any applicable delivery charges) on the website.
The acceptance of that offer by DC cameras and Optics.

If your order is not accepted by DC cameras and Optics, we will notify you by telephone or email and arrange for a full refund of any payment made by you to be processed.
DC cameras and Optics may, in its sole and absolute discretion, accept or reject any offer made by you for any reason (or no reason), including an error in the advertised price for, or description of, the products on the website, or an error in your order.

Price and Payment

Prices shown are in Australian dollars and include GST where applicable. Prices may not include delivery and handling charges. Prices are subject to change.
All payments must be made in full prior to delivery.
Payments must be made via the secure payment gateway facilities accessible via the website and will be subject to any terms and conditions of these providers.

Supply and Delivery

Subject to you complying with these Terms and acceptance of your order by DC cameras and Optics, we will sell and supply the products to you as shown on your order confirmation.
Products may not be available for immediate delivery. DC cameras and Optics will endeavor to deliver your order to you within ten (30) days of the date you placed your order.
If DC cameras and Optics gives you notice that it will be unable to deliver your order within 30 business days of receipt of your order, due to lack of stock, you may cancel your order without charge, and DC cameras and Optics will arrange for a full refund of any payment made by you to be processed.

Delivery by Australia Post (Register Post)

Delivery is by Australia Post Regular or Express service and delivery is as per their schedule and is not controlled or estimated by us and commences from the time of pick up and maybe subject to delays from causes beyond our control.

On acceptance of your order by DC Cameras, your order will be dispatched to your specified delivery address generally within 5-15 business days of the date you placed your order. Delivery time depends on geographical distance from our Store.
The terms of this clause apply where you select to have your goods delivered to a specified address.
The delivery address must be an address within Australia and cannot be a freight forwarding location. Deliveries cannot be made to PO Boxes.
We do not deliver overseas.
DC cameras and Optics cannot and will not accept responsibility for delivery failures or delays by our third party delivery contractor
Without exception, once delivery has been taken your order becomes your sole responsibility

Delivery costs

The delivery cost is based on value, weight and size of parcels.
Additional charges may apply for larger parcels such as large bags, tripods, Telescopes and multiple products
Recipient’s signature is required on delivery

Orders for Collection at DC cameras and Optics

The terms of this clause apply where you select to collect your order from DC cameras and Optics. If you select to collect your goods from DC Cameras, we will contact you by telephone or email to notify you when the order is available for collection.

Orders for collection at the Store must be collected within 5 business days. DC cameras and Optics will give you notice by telephone or by email that your order is available for collection. If your order is not collected within this time, DC cameras and Optics has the right to allocate those goods to another customer and reorder the goods for you.

When picking up your items, you are required to supply a copy of your order, photo ID and credit card used to make the purchase. (If you pay via PayPal, your credit card is not required).

PayPal and Credit Card Fraud

To the extent permitted by law, DC cameras and Optics will not be responsible for any damages or consequential losses (whether direct or indirect) suffered by a user where a credit card or PayPal account is fraudulently used or is used in an unauthorised manner.

Order Enquiries

If you have any query about the progress of your order please contact DC cameras and Optics via customercare@dccameras.com.au.

Damaged Products and Refund Policy

Returns policy

Like any other retail shop, under Consumer Protection Law, we are not obliged to accept returns for "change of mind" or if you order incorrectly.

Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the item cheaper elsewhere.

DC cameras and Optics recommend you carefully preview any proposed orders before adding them to your shopping cart and proceeding with your order.
Refund policy

We generally do not refund, return or exchange an item once it has been purchased unless the product is faulty. Any decision to refund or exchange an item is at our discretion. Please contact DC cameras and Optics to discuss. When you return a product, it must be in an original condition, including instruction manuals and all accessories.

At our discretion we may agree to exchange incorrectly ordered accessories. If an exchange is approved a 20% restocking fee will apply. Any freight and insurance costs to return the item to us are at your expense. This includes the liability for any lost freight so we suggest sending via registered post.

* Remember we cannot accept the return of non-faulty items from the Cameras, Lenses and other electronic categories under any circumstances. In accordance with Australian Consumer Law, DC Cameras does not offer refunds for change of mind. Upon return of any product, if a damage claim is found by manufacturer testing to be an error on your behalf, you will be expected to pay postage before the item is returned.
Damaged Products

Please inspect delivery products and if you notice damage to a product after delivery, then you should refuse to take receipt of that Product and notify us immediately.

Remember you need to provide us proof of purchase by producing the original Tax Invoice and suitable ID to identify you as the original purchaser.

If any product ordered by you arrives damaged you may have:

Rights under the Refund Policy and must be reported within 3 business days.
Details of the fault or issue with the product and that the fault or issue was not caused by you.
Change with an equivalent product or credit the price paid, at our discretion.
Upon return of any product, if a damage claim is found by manufacturer testing to be an error on your behalf, you will be expected to pay postage before item is returned.

DC Cameras & Optics provides a valid Tax Invoice with every sale.

As of 17 April 2013 changes to the requirements for making a claim under the Australian Government’s Tourist Refund Scheme (TRS)
will come into effect.

The key changes are:

Travellers can claim through the tourist refund scheme on purchases made up to 60 days before leaving Australia (under old regulations
they had 30 days). This will apply to sales made on or after 17 April 2013.
Travellers can submit more than one tax invoice to make their claim, as long as each is a valid tax invoice from the one Australian Business Number retailer and the total value of goods purchased is $300 or more (including GST).

TRS app for iOS, Android & Windows Smartphones

How do the apps work?

The mobile and web Tourist Refund Scheme (TRS) applications (apps) allow you to enter the information required to lodge a TRS claim.

Using the apps you can enter:

your travel details
details of the goods for which you are claiming a refund of Goods and Services Tax (GST) and/or Wine Equalisation Tax (WET), and
how you prefer to receive your TRS refund.

The information will be stored in a QR code. This QR code is your TRS claim code. You must present your TRS claim code to an officer at the TRS facility on your departure from Australia.

If you successfully enter your claim details using the web app, you will be able to use a dedicated queue at the TRS facility and your claim should be processed faster.

How do I access the apps?

Access the web app at My TRS Claim.
Download the Android version of the mobile app from Google Play.
Download the IOS version of the mobile app from the Apple App Store.
Download the Windows version of the mobile app from the Windows Phone Store.

Where can I use the web app?

TRS claim codes will be processed at the following international airports:

Adelaide
Brisbane
Cairns
Darwin
Gold Coast
Melbourne
Perth
Sydney

Additional locations may be added in the future.

About the Tourist Refund Scheme

The TRS enables you to claim a refund, subject to certain conditions, of the goods and services tax (GST) and wine equalisation tax (WET) that you pay on goods you buy in Australia.

To claim a refund you must:

Spend $300 (GST inclusive) or more in the one store and retain your invoices.
Have purchased the goods no more than 60 days before your departure from Australia.
Wear or carry the goods on board the aircraft or ship and present them along with your original tax invoice, passport and international boarding pass to a Customs and Border Protection Officer at a TRS facility.

The refund only applies to goods you take with you as hand luggage or wear (unless aviation security measures, in regard to liquids, aerosols and gels prevent you from doing so) onto the aircraft or ship when you leave Australia. It does not apply to services or goods consumed or partly consumed in Australia, such as wine, chocolate or perfume. However, unlike other tourist shopping schemes, most of the goods, such as clothing and cameras, can be used in Australia before departure.

The TRS is open to all overseas visitors and Australian residents, except operating air and sea crew.

The GST refund is calculated by dividing the total amount of the purchase by 11. The WET refund is 14.5 percent of the price paid for wine. For example, if you buy goods for a GST-inclusive price of $660 you will receive a refund of $60. If the $660 is made up of a camera ($460) and wine ($200), you will receive a total refund of $89 (total GST refund of $60 plus $29 WET refund on the wine).

The aviation security measures, introduced on 31 March 2007, affect the amount of liquids, aerosols and gels (LAGs) that can be taken as hand luggage on flights into and out of Australia. Further information in regard to the new measures is available from the Department of Infrastructure and Transport.

In case of air departures, goods that cannot be taken on board as hand luggage due to liquid, aerosol and gel restrictions, should be packed in your hold luggage. However, if those goods are oversized, for example a case of wine, they must be sighted prior to check-in at the Customs and Border Protection Client Services counter.

The way TRS works

The refund will be paid on goods totalling $300 (GST inclusive) or more, bought from the same store, no more than 60 days before you leave Australia.

You may purchase several lower-priced items from the one store, either at the one time or over several occasions within the 60-day period, provided the total purchase amounts to $300 (GST inclusive) or more.

You may buy goods from several stores, provided each store's tax invoice totals at least $300 (GST inclusive).

You can collect your refund through one of the following methods:

cheque
credit to an Australian bank account
payment to a credit card

Customs and Border Protection will aim to post cheque refunds within 15 business days. Bank and credit card refunds will be issued by Customs and Border Protection within 5 business days, however, payment will be subject to processing by your bank or card issuer.

What you need to do when buying goods

If you wish to claim a refund, you must get an original tax invoice from the store where you buy the goods. All stores registered for GST will be able to give you a tax invoice. A refund cannot be given without it.

A tax invoice prominently states the words 'tax invoice' and the Australian Business Number (ABN) of the retailer, the purchase price including the GST paid, a description of the goods, the name of the retailer and the date the purchase was made.

Tax invoices for purchases of $1000 or more must contain additional information, such as the name and address of the purchaser.

How you make a claim

You will need to present the following at the Customs and Border Protection TRS facility when you depart Australia:

your goods to show you are taking them out of the country (unless aviation security measures, in regard to liquids, aerosols and gels prevent you from doing so);
the original tax invoice totalling $300 (GST inclusive) or more from the retailer (to provide information for Customs and Border Protection officers);
your passport; and
your international boarding pass or other proof of travel.
You should note that it is a legal requirement that the person who purchases the goods must be the person who makes the claim for a refund of GST.

Claims at airports are available up to 30 minutes prior to the scheduled departure of your flight.

Claims at seaports should be made no more than 4 hours and no less than 1 hour prior to the scheduled departure time of the vessel.

In the case of departures by sea, claims can only be made at the last Australian port prior to departure for overseas. Departure for overseas means departure at the ship's final port in Australia, which may not be the port at which you board the ship. You need to ensure that you have purchased the goods within 60 days of the final port of departure for overseas.

TRS facility location

Claims can be made after you have passed through Customs and Immigration outward processing.

The TRS facilities are located past Customs and Immigration outwards processing at international airports at Sydney, Brisbane, Melbourne, Perth, Cairns, Adelaide, Darwin and Gold Coast.

Maps provided are for the locations of the TRS booth after immigration control, where your claim is to be lodged. Special conditions apply for oversized goods such as surf boards and golf clubs. These items can be sighted by a Customs and Border Protection officer prior to your check in. Directions for Client Services are listed below.

Following are maps of International Terminals at each Airport:

International Airport	Locations of Customs & Border Protection client service desks
Adelaide International Airport	There isn't a clearing office, but there is a 'bat phone' with a direct line to the duty Manager who will arrange for a Customs and Border Protection Officer to attend.
Brisbane International Airport	Client services desk is located on the Ground Floor, in sight of the walkway of the main car park.
Cairns International Airport - no map available	Client services desk is located on the under the escalator, on the right hand side of the check in counters.
Darwin International Airport	Client services desk is located on the Ground Floor, down the end on the right.
Gold Coast (Coolangatta) International Airport	There is now a dedicated TRS desk located inside the airport terminal past the customs and immigration checkpoint. The Gold Coast Airport website also has an updated map which displays the location of the TRS desk.
Melbourne International Airport	Client services desk is located on the Ground Floor, on the right hand side near the escalator.
Perth International Airport - no map available	Client services desk is located on the Ground Floor behind escalators near the QANTAS customer service counter.
Sydney International Airport	Client services desk is located on the Ground Floor, behind escalator.

TRS facilities will be available at cruise liner terminals in Sydney, Brisbane, Melbourne, Cairns, Darwin, Fremantle and Hobart.

If you are leaving Australia from any other seaport you should contact Customs and Border Protection to find out if and where you can make a claim.

Goods/purchases that do not attract refunds under the TRS

The following goods are excluded from the TRS:

alcohol such as beer and spirits (you can buy wine and wine products under the TRS) and tobacco products (these goods can be purchased from duty-free shops)
GST-free goods-no refund can be claimed if no GST was paid
consumables wholly or partially consumed in Australia
goods which are prohibited on aircraft or ships for safety reasons. These include items such as gas cylinders, fireworks and aerosol sprays (all airlines provide information to passengers on prohibited items)
goods which fail to meet airline cabin-size or ship hand luggage restrictions
unaccompanied goods (including freighted or posted goods)
services such as accommodation, tours and car rental and labour charges
goods purchased over the Internet and imported into Australia
gift cards/vouchers (although goods purchased with gift cards/vouchers are eligible for a refund subject to all TRS requirements being met)

Please note: You will not receive a refund unless Customs and Border Protection is able to verify that you are taking the goods with you. The goods must be taken on board the aircraft or ship on which you are travelling. You therefore need to include the goods in your hand luggage or wear them onto the aircraft or ship. There are aviation security restrictions on liquids, aerosols and gels.

How long it will take you to make a claim

For passengers departing from international airports, the process will only take a few minutes. However, you should allow time to complete check-in, security and outwards clearance formalities and also allow for queues at the TRS facility.

Claims at airports are available up to 30 minutes prior to the scheduled departure of your flight.

Claims at seaports should be made no earlier than 4 hours and no later than 1 hour prior to the scheduled departure time of the vessel.

Bringing the goods back into Australia

If the goods are to be brought back into Australia, please be aware that they may be subject to GST. Normal passenger concessions apply and include any items for which a TRS claim has been approved. If the value of those goods together with overseas purchases exceeds the passenger concession, the goods must be declared to Customs on your return to Australia. Penalties apply to undeclared taxable goods.

If in doubt you should declare the goods to Customs and Border Protection on your return.

More information is contained in the brochure 'Know Before You Go' which is available from Customs and Border Protection.

Aberration
This is the inability of the camera lens to produce a true image. There is no such thing as a ‘perfect lens’, generally the more expensive the lens the less aberrations there are in the picture quality.
Advanced Photo System
An innovation in the consumer photography market. This system was developed using a new film format (24mm), camera and photofinishing technologies. APS cameras are distinguished by their compact size, various print out options and a drop in film features.
Ambient Light
Natural light that surrounds subject matter being photographed (ie. there is no artificial light used to illuminate the subject).
Angle of View
This is determined by the focal length of the lens and defines the region that the lens covers (or that the camera user can see). The angle of view can be enhanced, by using different types of lenses eg. Wide-angle lens or telephoto lens.
Aperture
This is the lens opening. A ‘metal leaf diaphragm’ covers the hole inside the lens and this controls the amount of light which will pass to expose the film. The aperture is calibrated by an f number and effects the depth of field (ie. the sharpness of the picture). The smaller the aperture (or f number) the sharper the object will appear.
Aperture Priority
The ability to change the aperture setting in an automatic or autofocus camera. By changing the aperture, it either increases or decreases the amount of light let into expose the film. With automatic cameras, once you change the aperture – the shutter speeds adjusts accordingly.
Aspect Ratio
Refers to the ratio of width and height in photographic prints. 35 mm film with a 2:3 ratio will produce photographs measuring 4x6 inches.
Autofocus (AF)
Function of the camera lens automatically focuses on the subject in the chosen picture frame.
Automatic Iris
This is the lens ‘metal leaf’ diaphragm, which works in conjunction with the shutter release. The diaphragm is closed prior to the shutter opening and returns to the fully open position when the shutter closes.
AV
Refers to the aperture settings or aperture value.

Background
The section of a scene that is visible behind the principal subject of the picture frame.
Backlighting
Light (whether artificial or natural) that appears from behind, so that the subject stands out intensely from the background. Backlighting often creates a silhouette effect around an image.
Blooming
This is the term given to pixels that are over saturated on the digital still camera sensor. Eg. When taking a photo of the sky and trees, due to the brightness of the sky the detail of the leaves is lost in the end picture.
Bracket Flash
This is also known as a handle mount flash and consists of an L-shaped bracket with an arm which extends out from under the camera body. This bracket is then secured in place by the camera’s tripod socket. The arm of the bracket operates as the flash mount with an electronic cord connecting the camera to the flash mount.

Camera Angle
Various positions of the camera that are chosen to give a subject a different viewpoint, perspective or visual effect. These positions are usually high, medium, or low; and left, right, or straight on.
Camera Shake
This is a foremost cause of un-sharp pictures, especially with long focus lenses. It is due to movement of camera caused by unsteady hold or support, vibration, etc., leading, particularly at slower shutter speeds, to a blurred image on the film.
Candid Pictures
Casual, pictures of people where the subject is not posing, and often taken without the subject's knowledge. These usually appear more natural and relaxed than posed pictures.
CCD
Charge-Coupled Device. A computer chip that is used to capture the digital images in digital still cameras.
Coated Lens
This refers to a fine layer of transparent material that is placed over a lens to reduce the amount light reflected off the surface of the lens.
Colour Balance
Refers to two issues - how a colour film reproduces the colours from image being taken and secondly, how these colours are replicated to colour prints.
Colour Correction
A process that can occur in digital photography, once the images are transferred to the computer. It is the process of adjusting the amount of different primary colours in an image.
Compact Camera
A small, easy to use camera with basic settings. Often includes a built in flash, autofocus and zoom lens.
Compact Flash Cards
Type 1 – Most common type of compact flash storage cards for digital still cameras. Small format, lightweight and available in sizes up to 250 MB. Type 2 – This is a slightly larger card with larger capacities up to 1 GB.
Composition
The art of assembling different components of the picture frame (eg. background/foreground and surrounding subjects) into an agreeable format or arrangement.
Compression
A process in digital photography that reduces the size of an image file by eliminating some image data. A user may compress an image file if needing to store multiple images on his memory card. However, if wanting to print out the image, compression may lead to some detail being lost from the photo.
Connectivity
Indicates how digital cameras can be connected to other devices eg. computer or television.
Contrast
The range of difference in the light to dark areas of a negative, print, or slide (also called density). Also refers to the brightness range of a subject or the scene lighting.
Cropping
Reducing the size of the image when printing or taking a photograph to result in a more pleasing composition.

Definition
The clarity of a photograph.
Digital Still
Camera Photographic camera that simplifies the process of creating digital images. Digital cameras do not carry film - the images or pictures appear electronically, allowing the user to view, edit, print or send over the internet.
Digital Video (DV) Camera
Video cameras that use a digital signal rather than an analogue signal to record vision.
Digital Zoom
Feature of digital still cameras and is the cropping of the center of a captured image. Digital zoom crops to the center of an image, then restores the cropped image to the camera’s full resolution capacity.
Distortion
A lens aberration changes the shapes of objects in the frame. It is the inability to render straight lines perfectly straight. There are two types of distortion: Barrel and Pincushion. Barrel: Straight lines are bowed in at the edges of the picture frame resembling the sides of a barrel. This could occur in some wide angle and wide angle zoom lenses. Pincushion: The opposite of barrel distortion; straight lines are bowed in toward the middle to resemble the sides of a pincushion. This may be a problem in some telephoto and telephoto zoom lenses.
Drop-in-Loading (DIL)
A feature of the APS (Advanced Photo System) were the film is simply ‘dropped’ or placed in the camera with no manual feeding or user involvement required.
DX
Digital Index. Coding on the film cartridges used to transmit information in relation to film speed, the length of film and the exposure latitude to the camera. Most films - except some technical films are DX coded - means you need not to worry about wrong setting of the ISO setting of film speed anymore, reducing chances of mistakes. Common speed ISO 25 to 6400 - depends on camera models.
DX Data Exchange
35 mm format film as an electrical coding system that communicates film type, speed and exposure length automatically to the camera once loaded.

Edit
Process or result of selectively recording video and or audio on finished videotape. Basically involves reviewing raw footage and transferring desired sections from the master tape onto the new tape in a pre-determined sequence.
Edit Controller
Electron Control Devices used in conjunction with VCR’s and video cameras to assist automated videotape editing with speed, precision and convenience.
Effective Aperture
The diameter of the bundle of light rays striking the first lens element that actually pass through the lens at any given diaphragm setting.
Electronic Flash
Artificial light source that aids the taking of photographs in darker situations. This light is based on an electrical discharge across two electrodes in a gas filled tube.
Enhanced Back-Printing
A feature available in some APS (Advanced Photo System) cameras that allows the user to program different information such a times, dates or camera settings when taking the picture. These details are then printed on the back of the photos when processing.
Exposure
The amount of light let into the camera to react with the photographic film or material. It is comprised of two elements - intensity (controlled by the lens opening) and the duration (restricted by the shutter speed).
Extension Bellows
Required for close up photography, these provide the extra separation between lens and film. Comprised of extendible bellows and mounting plates at the front and rear to fit the lens and the camera body respectively.
Extension Tubes
Metal tubes used to acquire the additional separation between lens and film for close-up photography. They are fixed with screw thread or bayonet mounts to suit a variety of lens supports.

File Format
A way of storing digital image data in a file. Popular image formats include TIFF, JPEG and GIF.
Film
A photographic mixture coated on a flexible, transparent base that can record images or scenes. Based on the type, film has the ability to record either still or moving images.
Film Presence Indicator Flag
A simple feature on Advanced Photo System cameras that shows the user that film has been loaded correctly.
Film Speed
This indicates how sensitive the film is to light and is represented by a number such as ISO 100 or ISO 400 etc. Note that the higher the number the more sensitive or faster the film.
Film Status Indicators
The Advanced Photo System cameras have four symbols that easily show the user if the film cassette is unexposed, partially exposed, fully exposed or processed once the film is loaded into the camera.
Filter
Effectively restricts the transmission of radiation through a lens thus changing the colour or intensity of the entire scene or particular sections in a scene. This is achieved by a coloured piece of glass or other transparent
material being placed over the lens.
Firewire
One step up from USB – this offers faster transfer rates and is commonly found on professional digital still cameras.
Fisheye Lens
Ultra-wide angle lens giving 180 angle of view for the user
Fixed-Focus Lens
A feature on entry, disposable or easy to use cameras where the lens is focused in a permanent position by the manufacturer.
Flash Memory
Feature of a storage card that allows the card to be accessed quickly and cannot be erased. A feature on digital, still cameras.
Flash Shooting Distance Range
The distance or range over which the flash can effectively provide light. This is controlled by the amount of flash output available in addition to other elements such as film speed and aperture.
Flash Synchronization
Simply the function of the timing of the flash coinciding with the shutter release. There are two types of synchronization: Front Curtain Sync, which activates the flash at the start of the exposure and a Rear Curtain Sync that triggers the flash at the end of the exposure.
F-Number
Found on an adjustable camera, this is an indication of the size of the lens opening. Common f numbers include f/1.4, f/2, f/2.8, f/5.6, f/8, f/11, f/16 and f/22, noting that the larger the f/number the smaller the lens opening. F numbers work together with shutters speeds to determine exposure settings on the camera.
Focus Range
The range within which a camera is able to focus on the selected picture subject.
Focus Tracking
Enables the camera to analyse the speed of moving the subject to obtain accurate focus. By focus tracking the camera can anticipate the subjects position at the exact time of exposure.
Format
The actual size of the photograph produced by the camera. Whether a slide or a negative, in 35mm photography the picture measures 24mmx36mm. The new APS (Advanced Photo System) new formats were introduced that included panorama.
FPS
Frames per second. This applies to moving picture tools such as video, movie cameras and animations. Used to describe how many frames the motor drive or winder can record automatically per second consequently.
Frame
One individual picture on a roll of film. Also can apply to an object that can be employed (tree branch, arch, etc.) to frame a subject in composition.
Frame (video)
Referred to in video editing where there are 25 frames per second.
Full Aperture Metering
TTL metering systems in which the camera simulates the effect of stopping down the lens when the aperture ring is turned, while leaving the diaphragm at full aperture to give full focusing screen brilliance. The meter must be "programmed" with the actual full aperture, and the diaphragm ring setting.

Ghost Images
The bright spots of light that appear on the viewfinder when the camera is directly pointed at the sun. This can be controlled by a variety of lens elements.
GIF
A format that allows photos to be used on the World Wide Web. Stands for graphics interchange format.

Hyperfocal Distance
Distance of the nearest object in a scene that is acceptably sharp when the lens is focused on infinity.

Image
The two dimensional duplication of a subject or image formed by the lens.
Infinity
If the lens is set at it’s infinity position (ie. one focal point) then no matter the distance any object can be reproduced sharply and clearly.
Interchangeable Lens
Lens designed to be readily attached to and detached from a camera.
Internal Memory
Image storage that is built into the digital still camera. Once this internal memory is used up, the user has to download or ‘empty’ the memory to continue taking photos.
Inverted Telephoto Lens
Lens created so that the back focus (distance from rear of lens to film) is larger than the focal length of the lens. As a result, room for mirror movement is reached when short focus lenses are fitted to a SLR.
Iris
Or Iris diaphragm. Device consisting of thin overlapping metal leaves pivoting outwards to form a circular opening of variable size to control light transmission through a lens.
ISO Speed
ISO (International Standards Organisation) and is the international criteria for representing film sensitivity or speed. The higher the ISO number (eg. ISO 400) the greater the sensitivity.

JPEG
Major image format of digital still cameras. Compresses photos so that they are suitable sizes for the electronic storage of images. Compressing an image to a JPEG allows it to make the file size smaller without any degradation to the image quality (visible to the human eye).

K
Stands for Kelvin. A scale use to measure the colour temperature. 5000 K refers to the temperature or level of normal daylight.

Landscape
Horizontal angle of a picture eg. used to capture a scenic panorama. The opposite to ‘portrait’.
Latent Image
A reaction of light on photographic film or paper. When processed this will result in a visible image that is either in reversed tones (as in a negative) or in positive tones (as in a colour slide).
LCD (Liquid Crystal Display)
The digital screen in the back of the digital camera that allows you to review and preview your photos as well as acting as a large size viewfinder.
LD
Low dispersion glass that also comes in the forms of UD (ultra low dispersion) or SD (super low dispersion). This is optically superior glass that is also expensive to obtain.
LED
A Light Emitting Diode. Gives the user the ability to display dots, numbers or text in the viewfinder through light producing transistors. This technology is slowly being replaced by the LCD display.
Lens
Specialised optical glass or similar material that is designed to collect and focus light to produce a clear image on film, paper or on a projection screen.
Lens Aberration
Small optical imperfections present in a lens that leads to misrepresentation of lines and shapes in photos. Lenses are never perfect, however most aberrations can be controlled during lens construction by combining a group of single lenses to make one lens. This way, the aberration of one lens can be cancelled out by the opposing aberration of another creating a near perfect lens.
Lens Shade
Either attachable or detachable, this cover for the front of the lens acts as a guard to keep unwanted light from striking the lens and causing image flare. It is important that the size of your lens shade matches the size of your lens to evade vignetting.
Lens Speed
In theory, a fast lens has a larger opening and transmits more light than a slow lens. Lens speed is determined by the maximum aperture of the lens (the largest lens opening or the smallest f-number) in relation to it’s focal length. The "speed" of a lens is relative, a 400 mm lens with a maximum aperture of f/3.5 is considered extremely fast, while a 28mm f/3.5 lens is thought to be relatively slow.
Light Sources
General term applied to any source of light (whether natural or artificial) used in photography.
Long-focus
Provides the user with a narrower angle of view than a standard lens, as well as a relatively long focal length.

MAC Platform
The digital camera can transfer images and has software that is compatible to computers with an Apple MacIntosh format.
Macro Lens
Allows the user to focus on objects/images from infinity to extreme close-ups often with a reproduction ratio of 1:2 (half life-size) or 1:1 (life-size)
Macro Photography
Also known as ‘photomacrography’, this is the process of taking photos of small objects with a regular photographic lens at reproduction rations of 1x or greater.
Magnification Ratio
This is a ratio that conveys the strongest magnifying power of the lens. It is used commonly on the macro setting of the zoom lenses or macro lenses.
Manual Exposure
Optional mode on automatic cameras. The user selects both the shutter speed and aperture either following or ignoring the camera’s recommendations to achieve the desired exposure.
Manual Flash
The flash output is controlled manually by the user regardless of selected aperture.
Manual Iris
Diaphragm controlled directly by a calibrated ring on the lens barrel.
Matrix Metering System
An exposure metering system using a multi-segment sensor and computer. By allowing for reflection, factors such as brightness and contrast are primarily used to determine exposure. In addition, it is essential to evaluate each scene's esthetic factors such as color to get the best exposure.
Megapixel
Technical term for digital cameras that can capture high resolution images of 1 million pixels or more.
Micro Lens
Used predominately for close up photography, this lens has the ability to focus from infinity down to a reproduction rate of 1:2. A reproduction rate of 1:1 is possible with the assistance of an extension ring or teleconverter.
Mid-roll Change
A feature that enables the user to remove a partially exposed/used film cassette, insert it again later and start shooting exactly where they left off. This feature is only available on Advanced Photo System (APS) cameras.
Mini DV
A video format using a digital signal rather than an analogue signal. ‘Mini’ is due to the smaller size of the tape.
Mirror lens (Reflex Lens)
Lens in which some (usually two) of the elements are curved mirrors. This construction produces comparatively lightweight short, fat, long focus lenses. They cannot be fitted with a normal diaphragm.
Monopod
Also referred to as a unipod, this a one-legged support used to restrain the camera in a steady position.
Motor Drive
A mechanism that advances the film to the next frame and recocks the shutter. This is all activated by an electric motor usually powered by batteries. This feature is popular for action-sequence photography and for recording images by remote control.

Normal Lens
A lens that makes the image in a photograph appear in perspective similar to that of the original scene (approximately 45°).
NTSC
National Television Standards Committee. Standards for video broadcasting and recording in the US and Japan. PAL is the standard in Great Britain and the commonwealth countries. SECAM used in many countries in the European communities.

Off-The-Film Metering
A device which controls the camera’s exposure by reading the light reflected from the film when taking a picture.
Overexposure
An excessive amount of light reaching the film resulting in a dense negative or a very bright slide or print.

Pan Format
Is the panoramic format that is selectable on the Advanced Photo System cameras. It has a 1:3 aspect ratio that generates prints 3.5 x 10.5 inches or up to 4.5 x 11.5 inches.
Panning
An act of creating a strong sense of movement in pictures or video. Involves maneuvering the camera so that the moving object remains in the same position in the viewfinder as you take the picture.
Panorama
A broad view, usually scenic.
Parallax
The difference between what the viewfinder sees and what the camera records. Typical of lens/shutter cameras and is caused by a separation of the viewfinder and the picture taking lens (ie the user is not viewing the image through the picture taking lens).
Parallel Port
Used for the connection of peripheral devices such as computers or printers. Parallel ports operate 8 times faster than serial ports (by having eight parallel wires rather than one).
PC Cords
Allows the camera to control the flash so that it fires at the correct time. This device is also called the sync or synch cord.
PCMCIA PC Card
Storage cards for larger digital still cameras, as they are not small enough for compact digital still cameras. They are available in a large range of capacities with flash memory and hard drives.
Perforations
The holes that are spaced along the length of the film in still cameras. The perforation function as a guide for precision registration of film and also assist with the mechanical movement from frame to frame.
Perspective
The relationship between how far the foreground and the background appear to be separated from each other, or the apparent space visible in a flat photograph.
Photo File Index Print
A feature of the Advanced Photo System where small, ‘thumbnail’ sized prints (of all the photos on the film) are laid on a viewing card for easy selection of enlargements and reprints. This indexed card is accompanies all prints and negatives as a record for the customer.
Photomicrography
The practice of taking photographs of minute objects using a microscope and a camera. This is not to be confused with "microphotography" - the process of making minute photographs of large objects.
Picture Angle
Measured across the diagonal of the picture frame, this is the angle of the coverage of a lens. This angle of coverage varies with focal length: the longer the focal length the narrower the picture angle and vice versa.
Pixel
These are the ‘building blocks’ that join together to create an image on a digital still camera. Short for ‘picture element’
Polarising Screen (Filter)
When used in conjunction with a lens, this filter eradicates unwanted reflections from photo subjects such as water, glass or other shiny objects. In theory, a polariser transmits light traveling in one plane whilst absorbing the light traveling from other planes.
Polarized Light
This is the natural effect of light waves vibrating in one plane as opposed to multi-directional vibrations of normal rays. Produced by reflecting surfaces eg. water/glass/polished wood etc, however it can also be artificially replicated with the placement of a special screen in front of a light source.
Portrait Mode
A program mode of a camera that optimizes camera settings to expose a portrait photograph correctly.
Portrait Photograph
One that is shot vertically (ie. a person standing up). The opposite as compared to a landscape photograph, which is shot horizontally (ie. scene panorama).
Print
The final result of the photographic process usually produced from a negative. It is a positive picture usually developed on paper.
Processing
Developing, fixing, and washing exposed photographic film or paper to produce either a negative image or a positive image
Program Exposure
This is an exposure mode that automatically sets the aperture and the shutter speed for correct exposure. It is found on automatic and autofocus cameras.
Programmed Auto
Camera sets both shutter speed and aperture for correct exposure.

RAW Image Format
This is the image information directly as it comes of the digital still camera CCD. The image has not been compressed nor changed into another format.
Red Eye
Effect experienced when light from a flash unit travels parallel to the lens axis during exposure. The result is the pupils of people in the photo turning red.
Reflected Light
Light bounced off a subject, not falling on it. Often occurs on even, polished surfaces. In contrast, diffuse reflection occurs on uneven surfaces, when light scatters.
Relative Aperture
The f number of a camera (eg. f/2.8). This number expresses the effective aperture and is calculated by dividing the focal length by the diameter of the effective aperture.
Resolution
The ability of a lens to distinguish small detail. In film photography, the image resolution in the final photograph depends on the resolving power of the sensitive emulsion only and not the lens resolution.
Resolution (Digital)
A digital camera image is made up of thousands of dots or pixels. Resolution is the number of pixels an image contains. The higher the number of pixels the sharper the photo will be.
Roll Film
Refers to 120, 220 and 620 film formats. Usually purchased with the ability to take either 12, 24 or 36 photos per roll.

Saturation
The percentage of hue in a color. Saturated colors are vivid, strong, or deep, whereas desaturated colors are dull, weak, or washed out.
Scale
Focusing method consisting of set of marks to indicate distances at which a lens is focused. This information is usually engraved around the lens barrel, on the focusing control or on the camera body itself.
Screen
Found inside the camera and is the surface where the lens projects an image for view finding and focusing purposes.
Self Timer
Otherwise known as delayed action, this is the mechanism delaying the opening of the shutter for some seconds after the release has been triggered.
Semi-automatic Iris
Diaphragm mechanism that closes down to the aperture when the shutter is released, but must be manually re-opened to full aperture.
Shutter Priority
The ability to select the desired shutter speed and as a result the camera sets the aperture for correct exposure. An exposure mode on automatic or autofocus cameras, immediately responds to changes in light level or shutter speed and adjusts the aperture accordingly.
Shutter Speed
The speed in which light is let into the camera. For example, darker situations require a lower shutter speed to allow more light for the image.
Single-Lens-Reflex (SLR) Camera
A type of camera that lets the user to see through the camera’s lens as they look into the camera’s viewfinder. Other functions of this style include light metering and flash control and these also operate through the camera’s lens.
Slow Sync
A flash technique that uses a slower shutter speed in conjunction with the flash to bring out the background details in the picture.
Smartmedia
Storage cards for digital still cameras that are a lot thinner than compact flash cards and also include flash memory chips.
Soft Focus
The technique of creating soft outlines around a picture. Filters or special lens are used to generate this effect, filters being the most popular material as they are often more economical and flexible.
SPD
Silicon Photo Diode. These are external metering devices that are the most common light reading cells for cameras and are battery operated.
Stopping Down
Changing the lens aperture to a smaller opening; for example, from f/8 to f/11.
Storage Card
Removable memory devices that can be inserted into the digital still camera to allow the electronic storage of digital photos. This is a digital camera’s ‘film’..
Supplementary Lens
A convex lens used in front of the camera lens to enable it to focus at close range.
Sync Cords
Allows the camera to control the flash so that it fires at the correct time. This device is also called the PC Cord.
Synchronisation
Used to make the most efficient use of the flash light output; this is the combined action of the shutter opening and closing to fire the flashbulb.

T (setting)
Used for extremely long exposures - a setting that holds the camera shuttle open until the shuttle dial is turned or the shutter release is pressed for the second time.
Teleconverter
An optical system used to increase the effective focal length of the lens that is mounted between a camera body and the lens.
Telephoto Lens
A specialised lens that makes a subject appear larger on film than a normal lens subject to distance. Features a longer focal length and a narrower field of view, resulting in the isolation (close up) of the subject without having to go near the subject.
Through-The-Lens Focusing
Applicable to SLR (single-lens-reflex) cameras, this involves viewing a scene to be photographed through the same lens that allows light to the film. This procedure can eliminate parallax when focusing and composing a picture through the camera.
Through-The-Lens Metering
Most SLR cameras have built in meters that measure light after it has passed through the lens during picture taking. This element enables exposure readings to be taken from the actual image to be recorded on film. This occurs despite the lens angle of view and the use of light filters.
TIFF
Stands for tagged image file format. This format is popular as can be displayed on both Windows and MAC platforms/programs.
Time Code
Used to enable precise editing, an electronic code recorded on videotape. This marks each frame with a time and a frame number for more precise editing.
Time Exposure
A comparatively long exposure made in seconds or minutes.
Tone
Also referred to as value – it is the scale of lightness or darkness at any given area of a print. Cold (blue) and warm tones (red) are often used to describe the colour of the image in both black and white and colour photographs.
Toning
Using solutions called toners, it involves the intensifying or changing of the original tone of a photographic print after it has been processed. These toners are used to create various shades of colours on the print.
Transparent Magnetic Layer
A feature of the Advanced Photo System that is basis for future information exchange features. It enables information exchange ability to improve print quality by capturing lighting and scene information and other important picture-taking data.
Tripod
A three-legged supporting stand used to hold the camera still. Particulary useful when using slow shutter speeds and/or telephoto lenses. Similar devices include the monopod, single leg tripod.
Tungsten Light
Non-fluorescent lights from regular room lamps and ceiling fixtures that produce extremely warm images. This effect often produces images that are too warm therefore colour balance filters are used to neutralize this.

Ultra-wide Angle Lens
Usually a lens with an angle of view greater than 90”. Also called an extra wide angle lens, for 35mm cameras this explanation usually applies to lenses of a shorter focal length than 24mm.
Underexposure
A circumstance where too little light reaches the film resulting in a thin negative, muddy looking print or a dark slide.
USB Port
Most consumer grade digital still cameras have these ports that provide a fast and reliable image transfer from camera to a wide range of computer systems including MAC and PC.

Variable Focus Lens
Lens where the length of focus can be continuously varied between the set limits, however the lens must be refocused with each variance in focal length.
Video Output
Most digital cameras provide video and sometimes audio output for connection to a TV or a VCR as well as allowing you to switch between PAL and NTSC video standards.
Viewfinder
Part of the camera where the image through the lens can be viewed. There are two types – a straight through or reflex viewing system or a separate viewfinder (where the image encompassed by the lens can vary slightly from what is seen in the viewfinder).
Vignetting
This is the underexposure of image corners intentionally produced by shading or accidentally created by unsuitable equipment, such as inappropriate lens hood or a badly designed lens.

White Balance
This is the term given to the system of colour correction to cope with various light conditions. Most digital still cameras feature an automatic white balance where the camera “guesses” the white balance, however this is often inaccurate and can be manually overridden.
Wide-Angle
Lens A lens that allows the user to include more subject area, therefore it has a shorter focal length and a wider field of view.
Windows Platform
The digital camera can transfer images and has software that is compatible to computers with a Windows PC format.

X (setting)
Also referred to a X-Sync it is the popular setting for electronic flash units that allow the flash to fire virtually instantaneously and reach full brightness immediately. No time delay is required as the flash is programmed to burst instantly as the shuttle opens up.

Zoom Lens
A popular lens on many cameras that allows the user to adjust the focal length over many focal lengths yet not have to change the focus

We apologise in advance due to the COVID-19 lockdown. We are experiencing delays across all departments and from distributors. In this difficult time, we are endeavouring to address all orders, deliveries and returns in a timely manner. Kind Regards DC Camera Sales

For express and urgent deliveries, please email sales@dccameras.com.au with your product enquiry to ensure the product is available before purchase to avoid any delays in shipment.

We're currently seeing fulfilment times of approximately 10-15 working days from the date of collection. We thank you for your patience during these exceptional circumstances.

Other Shipping Options

We use Australia Post and StarTrack for delivery anywhere in Australia. You can also pick up your order form our Lidcombe Distribution Centre.

Charges for Delivery with insurance to anywhere in Australia.

Australia Express Post

Domestic Courier Delivery Service** - From $29.90*

* Based on standard parcel size and weight to Eastern Seaboard Metro Areas
* Signature required on delivery
* If you are not home at the time of delivery, a card will be left & you can make arrangements to pick from your local post office.
* Additional charges may apply for larger parcels (tripods, large bags & multiple products), or for delivery to remote locations (FNQ, SA, NT, WA & Australian Territories).
** Overnight delivery is not available for remote locations.
** Overnight delivery service from the dispatch date.

StarTrack Express

Domestic Courier Delivery Service** - From $29.90*

* Based on standard parcel size and weight to Eastern Seaboard Metro Areas
* Signature required on delivery
* You must be in attendance at the delivery address at the time of delivery. If you are not home at the time of delivery, a card will be left & you can make arrangements to pick up your parcel from the StarTrack Depot or Post Office in your area.
* Additional charges may apply for larger parcels (tripods, large bags & multiple products), or for delivery to remote locations (FNQ, SA, NT, WA & Australian Territories).
** Overnight delivery is not available for remote locations.
** Overnight delivery service from the dispatch date.
** This delivery service may not be available to P.O. Box addresses

Australia Post
Registered Post** - From $11.90*

* Based on standard parcel size and weight (up to 30cm x 20cm x 15cm up to 3kg).
* Additional charges may apply for larger parcels (tripods, large bags & multiple products), or for delivery to remote locations (FNQ, SA, NT, WA & Australian Territories).
** Signature required on delivery
** Items in excess of 105cm long or 140cm girth cannot be sent by Australia Post

Once the order is dispatched the following is an indication of delivery time frames:

Sydney metropolitan area usually the next business day, but may take 3 business days.

NSW regional area usually 2-6 business days.

Canberra metropolitan area usually 3 business days.

ACT regional area usually 2-3 business days.

Melbourne metropolitan area usually 2 business days.

VIC regional area usually 3-5 business days.

Brisbane metropolitan area usually 2 business days.

QLD regional area usually 3-5 business days.

Adelaide Metropolitan area usually 2 business days. SA regional area usually 3-5 business days.

Hobart Metropolitan area usually 2 business days.

TAS regional area usually 3-5 business days.

Perth Metropolitan area usually 3-5 business days.

WA regional area usually 4-8 business days.

Darwin Metropolitan area usually 3-5 business days.

NT regional area usually 4-8 business days.

All parcels can be tracked using the Australian Parcel PostELADS service, however, it may take 24 hours to obtain tracking and consignment information from the time the parcel is dispatched. Deliveries are made to the address provided by you when ordering, rather than to a specific individual. Therefore you should only use an address that is secure and where all persons are known to you. If there is nobody at the address to accept the delivery a notification card will be left informing you to pick up the goods from your local Post Office. In the event that a parcel is lost or stolen in transit, we will investigate this with Australia Post, once confirmation is received that the goods have been lost or stolen we will resupply the items as ordered. In the event that a parcel is received in a damaged condition please contact us before you open the parcel, we will then instruct you as to the best measures to take. Please, not that all delivery time frames are as suggested by Australia Parcel Post services and are not guaranteed, as occasionally delays are incurred and these delays are out of our control.